Introduction
These terms explain the rules for using Buku Tatu, submitting receipt codes, joining promotions, earning entries, and claiming rewards. By using Buku Tatu, you agree to follow these rules.
Buku Tatu
Terms of Use
Eligibility
Users must meet the promotion eligibility requirements. Some promotions may be limited by age, location, purchase type, receipt date, store, product, or campaign period.
Users must provide accurate information when creating an account, submitting entries, or claiming rewards.
Account Rules
You are responsible for your Buku Tatu account. You must not create fake accounts, use another person's account, share misleading information, or use the app in a way that harms other users or the platform.
Receipt Codes and Entries
A valid receipt code or entry code may create a reward entry. Entries may be rejected if they are duplicate, invalid, expired, fraudulent, unclear, or submitted outside the promotion period.
Buku Tatu may review entries before confirming rewards or selecting winners.
Rewards and Prizes
Rewards, prizes, draw dates, winner selection, verification steps, and delivery timelines depend on the official promotion rules.
Some rewards may require identity verification, phone number confirmation, location confirmation, or proof of purchase before they are issued.
Payments, Taxes, and Charges
If a reward involves money, mobile money, airtime, goods, delivery, or any other value, the user may need to follow the payment, tax, delivery, or verification rules that apply in Tanzania.
Buku Tatu will communicate important reward details through the app or official support channels.
Fair Platform Use
Users must not misuse the platform, interfere with reward systems, automate entries, submit false information, or attempt to bypass security controls.
If misuse is detected, Buku Tatu may reject entries, suspend accounts, cancel rewards, or take other action allowed by law and promotion rules.
Promotion Changes
Promotions may change, pause, or end based on availability, campaign rules, legal requirements, technical issues, or partner decisions.
Where possible, Buku Tatu will communicate important changes through the app, website, SMS, or official channels.
Contact and Support
If you have a question about your account, receipt code, entry, reward, or promotion, contact Buku Tatu support through the official app or support channels.